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Troubleshooting Your Custom Domain Problems

Tuesday, August 30, 2016 Edit
Of the many accessories as well as features inwards Blogger, Custom Domain Publishing is mayhap the most problematic.

Looking at the Labels index inwards this blog, I run across the Custom Domains label on 363 posts (as of 2015/06/15) - which makes it i of the most heavily labeled unmarried topics here. There are several challenges alongside diagnosing as well as resolving a custom domain problem.
  • It has various unlike causes.
  • It leads to many unlike symptoms, which tin easily live on confused for other problems.
  • Its symptoms tin live on chronic or intermittent- as well as may live on immediate, or may accept months to exhibit themselves.
  • It may require resolution yesteryear whatsoever weblog guest, yesteryear the weblog owner, yesteryear Blogger Support, as well as / or yesteryear a tertiary political party such every bit the domain registrar.


As y'all read this article, click on to a greater extent than or less of the many links inwards the text, as well as read the linked articles.

Please intend of this article every bit the outset chapter inwards a real large majority - right now, a majority alongside 363 chapters.

How To Use This Guide

These are the known custom domain publishing diagnoses. Here's a brief, i line summary of the problems, which are discussed, inwards to a greater extent than or less detail, further below. Click on whatsoever one, if it looks promising, to boundary to the exceptional discussion.



Domain Purchase Unsuccessful
  • The domain volition non live on setup. The weblog may, or may not, live on published to the domain.
  • This volition follow role of "Buy a domain".
  • The primary symptoms volition vary. We run across both "404 Not Found", as well as "Another weblog is already hosted at this address", fairly mutual for this problem.
  • This volition live on an number for newly purchased domains.
  • It volition live on diagnosed yesteryear role of the WhoIs log showing "xxxxxxx.xxx appears to live on available", as well as verified yesteryear examination of the Google Checkout logs, as well as banking concern line of piece of work concern human relationship ledger entries.
  • The weblog possessor by as well as large has to right a work alongside his banking concern account, as well as hence repeat the purchase of the domain.


Only Name Registration Purchased, No DNS Hosting
  • The domain volition non live on setup, nor the weblog published to the domain.
  • This volition follow domain registration, purchased from a tertiary political party registrar.
  • The primary symptom volition live on the query "What are the DNS servers for Google?", "I demand 2 IP addresses for my domain!", or "I tin merely alter NameServer1, NameServer2 inwards my domain setup!".
  • This volition live on an number for newly purchased domains.
  • It volition live on diagnosed yesteryear the stated symptom, alongside the blogger confirming the diagnosis yesteryear checking the registrar's invoice to run across what services were paid for.
  • The blogger volition take away maintain to adjust for DNS hosting - gratis or paid - but choose the right DNS hosting service. Influenza A virus subtype H5N1 gratis third political party DNS hosting service may live on useful, inwards this case.


Domain Addresses Not Defined
  • The weblog volition non live on successfully published to the domain.
  • This volition follow domain registration using "Buy a domain".
  • The primary symptom volition live on "Another weblog is already hosted at this address", inwards the Settings - Basic - Publishing display.
  • This volition occur for novel custom domains.
  • It volition live on diagnosed using an excerpted Dig log, for both domain URLs.
  • Here, the blogger volition live on advised to contact Google Apps Support, for whatsoever domain buy issues.


Domain Ownership Not Verified
  • The weblog volition non live on successfully published to the domain.
  • The primary symptom volition live on an "Error 12" or variant (we take away maintain observed "Error 12", "Error 13", "Error 14", as well as "Error 32", inwards reported diverse forum topics), when using the the Settings - Basic - Publishing wizard.
  • This may follow domain registration, purchased from a tertiary political party registrar, or using "Buy a domain".
  • This volition occur for novel custom domains - every bit good every bit for mature domain beingness re published.
  • This volition live on diagnosed using an excerpted Dig log, for both domain URLs. Base DNS addresses should also live on verified, to ensure addresses are properly setup.
  • The weblog possessor volition live on advised to add together or verify presence of the proper domain ownership verification "CNAME". This may involve adding an updated "CNAME", as well as / or carefully examining the format of the "CNAME", every bit entered inwards the "Zone Edit" registrar display. Some weblog owners may demand to role a gratis third political party DNS hosting service, to allow for registrars who cannot back upward the necessary "CNAME".


Non Google DNS server Part Of Configuration


Domain Addresses Not Properly Chosen


Domain Previously Registered, And Used In Blogger
  • A Blogger weblog was successfully published to the domain, at i fourth dimension - yesteryear a unlike person. It is at nowadays non successfully published.
  • This may follow domain registration, purchased from a tertiary political party registrar, or using "Buy a domain".
  • The primary symptom volition live on "Another weblog ...", when attempting to seat out / re seat out the weblog to the domain.
  • It volition live on diagnosed using an excerpted Dig log, for the BlogSpot, as well as both domain, URLs.
  • It volition live on resolved using the Custom Domain Reset form - as well as much patience yesteryear the electrical flow domain owner.


Domain Registration Expired
  • The weblog was successfully published to the domain, at i time.
  • This may follow domain registration, long agone purchased from a tertiary political party registrar, or using "Buy a domain".
  • The primary symptom may live on unexpected content, displayed yesteryear the blog. The nature of the unexpected content volition vary.
    1. In most cases, as well as when the weblog possessor is lucky, the domain volition live on dead, or maybe display a page of ads or an "Offsite Warning" interstitial display.
    2. In rare cases, as well as when the weblog possessor is non lucky, the weblog volition display contents of to a greater extent than or less other blog, to a greater extent than or less other website, or an "Offsite Warning" interstitial display.
  • It volition live on diagnosed using a WhoIs log, which shows piece of work as well as concluding update dates, for the domain.
  • There are 2 possible resolutions (see 2 primary symptoms, above, for possible variants).
    1. With the weblog possessor beingness lucky, it is inwards the command of the registrar. After domain registration is renewed, the work is resolved yesteryear the four pace process. For best results, follow this physical care for religiously.
      1. Publish the weblog dorsum to BlogSpot.
      2. If necessary (and possible), contact the registrar, as well as renew the registration. Then, correct the DNS addresses.
      3. Wait for the DNS latency menstruum to expire. This is important. Failure to consider DNS latency may later on Pb to Internal Database Corruption. This menstruum volition vary, every bit a effect of the TTL setting inwards the "A" / "CNAME" referral.
      4. Republish to the domain URL.
    2. If the weblog possessor was non lucky, the domain may at nowadays live on inwards the manus of an unknown party. This volition live on a dependent plain for to a greater extent than or less other article.


Blog Published To Domain, Using Mixed Case URL
  • The weblog volition live on successfully published to the domain, but volition non live on visible from either BlogSpot or domain URLs.
  • This may follow domain registration, purchased from a tertiary political party registrar, or using "Buy a domain".
  • The primary symptom volition live on a "404 Not Found", when attempting to thought the weblog using either the BlogSpot or domain URLs.
  • This will, typically, occur for novel custom domains, similar a shot after the halt of the 3 Day Transition Period.
  • It volition live on diagnosed using a RexSwain HTTP Trace set, starting from the BlogSpot URL.
  • It is typically resolved yesteryear publishing the weblog dorsum to BlogSpot, as well as hence re publishing to the right URL, using all lower representative letters.


Blog Published To Domain Root, But Asymmetrical DNS Used
  • The weblog volition non live on successfully published to the domain.
  • This may follow domain registration, purchased from a tertiary political party registrar, or using "Buy a domain" - though "Buy a domain" volition live on far to a greater extent than usually seen.
  • The primary symptom volition live on a "404 Not Found", when attempting to thought the weblog using either the BlogSpot or domain URLs - or the alarm "Blogs may non live on hosted at naked domains." or "Another weblog or Google Site is already using this address.", when trying to publish or re seat out the weblog to the domain.
  • This will, typically, occur for novel custom domains.
  • It volition live on diagnosed using a RexSwain HTTP Trace set, starting from the BlogSpot URL, as well as confirmed alongside a concealment impress of the Publishing sorcerer display, taken every bit the weblog possessor sees the mistake message inwards question.
  • It is typically resolved yesteryear publishing to the "www" alias.


Domain Redirected To Google Ad Services, Sites, or Start Page URL


Blog Published Partially, To The Custom Domain URL
  • The weblog volition appear successfully published to the domain.
  • This may follow domain registration, purchased from a tertiary political party registrar, or using "Buy a domain".
  • The primary symptom volition live on "404 Not Found", when viewing the weblog using i of the domain URLs - as well as the weblog volition all the same live on published to the BlogSpot URL.
  • It volition live on diagnosed using an excerpted Dig log, for the BlogSpot, as well as both domain, URLs. If each of the higher upward diagnoses are eliminated, i yesteryear one, as well as "404 Not Found" is all the same observed, internal database corruption is the merely remaining possibility.
  • It is typically resolved yesteryear re publishing the weblog to the domain. This symptom may mask a Service Redirect, or Internal Database Corruption.
  • As y'all diagnose the problem, re seat out the weblog to the domain, as well as / or recycle the domain settings, delight do non delete the Apps desktop account.


Internal Blogger Database Corruption


The Blog And Domain Are In Transition
  • The domain volition live on setup - but volition non redirect. The weblog volition live on published to the domain URL.
  • This volition follow role of "Buy a domain".
  • The primary symptom volition live on seen merely yesteryear the possessor (when properly logged inwards to Blogger). When clicking on the "View Blog" dashboard push / link, the possessor volition run across an "In Transition" display.
  • This volition live on a temporary issue, for newly purchased domains, successful purchased.
  • It volition live on diagnosed using an excerpted Dig log, for the BlogSpot, as well as both domain, URLs.
  • It volition become away, when Transition expires, 72 to 96 hours after successful domain buy as well as registration. The blog, as well as the domain, volition as well as hence redirect properly.
  • While y'all hold back for Transition to expire, pass fourth dimension reading what y'all volition desire to do, when Transition is complete.


All Issues May Not Be Yet Discussed Here
You could, occasionally, take away maintain a work which is non diagnosed inwards this Guide - as well as inwards that case, delight enquire for help, politely, inwards Blogger Help Forum: Something Is Broken.

Before bespeak for help, y'all tin assist the helpers if y'all take away maintain tried to a greater extent than or less affinity diagnostics or maybe to a greater extent than or less differential diagnostics - as well as if y'all are aware that non all problems may live on exclusively caused yesteryear Blogger. And take away maintain to a greater extent than or less thought how many possibilities exist, for problems.
And if it's non every bit good late, read Blogger Magic - How To Setup Influenza A virus subtype H5N1 Custom Domain, as well as Setting Up DNS Addresses For Custom Domains, earlier y'all start.

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